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Training & Resources for Case Managers

Case managers are on the front lines of nonprofit service delivery, supporting individuals and families while coordinating essential programs and services.

These trainings and resources help case managers and social service professionals strengthen client communication, manage complex caseloads, and apply trauma-informed practices. Topics include case management training, client support strategies, referrals, and service coordination.

Upcoming Trainings for Case Managers

Enhance the skills needed to support clients effectively while managing complex caseloads and service coordination responsibilities. These trainings cover trauma-informed approaches, client communication, documentation practices, boundary setting, burnout prevention, and strategies to improve outcomes for individuals and families served by nonprofit organizations.

April 6

Registration Fees:

Non Members: $50

Base Members: $30

Premier Members: FREE

All access members

Topic: Training, Facilitation & Leadership

April 2

Registration Fees:

Non Members: $50

Base Members: $30

Premier Members: FREE

All access members

May 21 + 28

Registration Fees:

Non Members: $200

Base Members: $140

Premier Members: $115

All access members

Many dates available

Registration Fees:

Non Members: $375

Base Members: $285

Premier Members: $215

All access members

Many dates available

Registration Fees:

Non Members: $400

Base Members: $335

Premier Members: $265

All access members

Tools, Guides & Practical Support

Case managers play a critical role in connecting individuals with the services and support they need. These practical tools and resources help strengthen client communication, improve care coordination, support trauma-informed practices, and provide structure for managing caseloads efficiently and compassionately.

Training Topics

Looking to explore further? Browse trainings by topic to find learning opportunities that complement your role.

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