Help! I registered for an event and I can no longer attend.

As detailed in our in-person and online event registration forms, we do not refund events or memberships. You can transfer your registration to a colleague or transfer your registration to a future event. You can do a transfer via this form.


We do not provide refunds as listed in our cancellation policy on our registration forms. ​Memberships are valid for one year and if you leave your organization, you can request to change the email address associated with your membership.

Please note:

All of our online events are recorded.  If you miss an online event you registered for, you will receive all the materials. You can transfer a registration to a different event that is comparable in price. You agree to the cancellation policy when you submit the registration form.