COLLECTION OF PERSONAL INFORMATION
Nonprofit Learning Lab may receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect Session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
If you don’t want us to process your data anymore, please contact us at . Subject to the exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records, and direct any service providers we work with to delete your personal information from their records. Please note we may not be able to comply with requests to delete your personal information if the information is necessary to:
Complete the transaction for which the personal information was collected, provide a service requested by you, or reasonably needed to perform a contract between us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity or prosecute those responsible for such activity
Exercise free speech or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise, use your personal information internally in a lawful manner.
REASON FOR COLLECTION
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Guidance Guidance Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective Guidance Guidance Services;
To comply with any applicable laws and regulations.
STORAGE/USE/SHARING/DISCLOSURE OF PERSONAL INFORMATION
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and Guidance Guidance Services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
While we strive to protect your personal information, no data transmission over the internet is 100% secure. As a result, you acknowledge that (1) there are security and privacy limitations inherent to the internet that are beyond our control; and (2) security, integrity, and privacy of any and all information and data exchanged through this site cannot be guaranteed. To the extent there is any breach of personal information resulting from the use of the website, understand that Wix is solely liable.
We retain your personal information you provide us for at least the duration of your relationship with Nonprofit Learning Lab. We may also retain the information for longer periods of time as needed to comply with legal obligations, enforce a dispute, or pursuant to the Terms and Conditions.
COMMUNICATING WITH YOU
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
TRACKING USER BEHAVIOR
Nonprofit Learning Lab may keep track of the websites and pages you visit within Nonprofit Learning Lab to determine which Guidance Guidance Services are the most popular. We may use this data to deliver customized content and advertising within Nonprofit Learning Lab to customers whose behavior indicates they may be interested in a particular subject area.
AUTOMATICALLY COLLECTED INFORMATION
Information about your computer hardware or software may be automatically collected by Nonprofit Learning Lab. This information may include your IP address, browser type, domain names, access times, and referring website addresses. This information may be used for the operation of Nonprofit Learning Lab, to maintain the quality of Guidance Guidance Services provided by Nonprofit Learning Lab, or to provide general statistics about the use of Nonprofit Learning Lab website.
Nonprofit Learning Lab website may use “cookies” to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. They cannot be used to run programs or deliver viruses. They are uniquely assigned to you, and can only be ready by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide you with the convenience of saving you time by telling the website server that you returned to a specific page. Cookies may help Nonprofit Learning Lab recall your specific information on subsequent visits. When you return to the same Nonprofit Learning Lab website, the information you previously provided may be able to be retrieved, so you can use Nonprofit Learning Lab website with greater ease. You have the ability to accept or decline cookies.
CHILDREN UNDER 18
Nonprofit Learning Lab does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.
We use wix.com and zoom.us for video appointments and screen sharing. We do not record meetings or store any information associated with those meetings. Wix.com and zoom may create a record of information related to the Sessions, including length and date of the Sessions. We may also use Verizon or other phone-related Guidance Services for voice calls. We do not store or record phone calls.
From time to time, Nonprofit Learning Lab may contact you via email to provide announcements, alerts, confirmations of appointments, or other information. We may receive a notification when you open an email from Nonprofit Learning Lab.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at .
Last updated October 23, 2020