top of page
Writer's pictureNonprofit Learning Lab

Instructional Design: How to Use Bloom’s Taxonomy to Create Learning Objectives for a Volunteer Training

Is your organization developing a curriculum for a training, orientation, or workshop? Do you need guidance on how to start with instructional design? If so, using a structured framework can provide clarity and direction. Bloom’s Taxonomy is a helpful tool for organizing training content in a structured way. It outlines a clear learning path, moving from basic knowledge recall to practical application, and helps volunteers build the skills and confidence needed for their roles.


When creating learning objectives, Bloom’s Taxonomy can be especially useful for guiding volunteers through different levels of understanding. This method starts with essential knowledge and gradually advances to practical, tailored strategies. By following this approach, organizations can prepare volunteers to handle challenging situations effectively. Incorporating Bloom’s Taxonomy into training enables organizations to support volunteers in responding to crisis calls with a balance of knowledge, empathy, and practical skills.


As you consider using this framework, think about how each level supports volunteer effectiveness. For example, how might recalling basic information help volunteers feel more prepared to respond to callers? In what ways could a deeper understanding or analysis improve the support volunteers provide? How might problem-solving skills lead to more personalized assistance for callers in crisis? Reflecting on these questions can help trainers see how each level of Bloom's Taxonomy contributes to building a solid foundation for volunteer readiness and responsiveness.

bloom taxonomy

Overview of Bloom’s Taxonomy: 

  • Remember: Objectives at this level focus on recalling facts and basic concepts. Example: "Volunteers will be able to list the core values of our organization."

  • Understand: These objectives aim at comprehending information. Example: "Volunteers will be able to explain the process for reporting incidents."

  • Apply: Objectives at this level involve using information in new situations. Example: "Volunteers will be able to demonstrate how to use the emergency response kit."

  • Analyze: These objectives require breaking information into parts to explore relationships. Example: "Volunteers will be able to distinguish between different types of client needs."

  • Evaluate: Objectives here involve making judgments based on criteria. Example: "Volunteers will be able to assess the effectiveness of different communication strategies."

  • Create: These objectives encourage producing new or original work. Example: "Volunteers will be able to design an outreach plan for community engagement."


How to Use Bloom’s Taxonomy for Curriculum Design: Bloom's Taxonomy Applied to Domestic Violence Hotline Volunteer Training

Bloom's Taxonomy provides a structured framework for designing comprehensive training programs for domestic violence hotline volunteers. By addressing various levels of learning—from recalling basic facts to creating new strategies—trainers can develop a well-rounded curriculum that enhances essential skills and critical thinking. This approach ensures volunteers are well-prepared to handle hotline calls effectively, assess situations accurately, and provide appropriate support and resources.


Remember: Objectives at this level focus on recalling facts and basic concepts.

  • Example: "Volunteers will be able to list the core values of our organization."

  • Specific Example: "Volunteers will be able to list the key steps in the protocol for answering a domestic violence hotline call."


Understand: These objectives aim at comprehending information.

  • Example: "Volunteers will be able to explain the process for reporting incidents."

  • Specific Example: "Volunteers will be able to explain the different stages of a hotline call, including initial greeting, assessing the situation, providing support, and concluding the call."


Apply: Objectives at this level involve using information in new situations.

  • Example 1: "Volunteers will be able to apply how to use the emergency response kit."

  • Example 2: "Volunteers will be able to apply active listening techniques during a hotline call scenario."


Analyze: These objectives require breaking information into parts to explore relationships.

  • Example 1: "Volunteers will be able to distinguish between different types of client needs."

  • Example 2: "Volunteers will be able to analyze a caller’s situation to identify signs of immediate danger versus long-term support needs."


Evaluate: Objectives here involve making judgments based on criteria.

  • Example 1: "Volunteers will be able to assess the effectiveness of different communication strategies."

  • Example 2: "Volunteers will be able to evaluate the appropriateness of different responses to common hotline scenarios, such as safety planning or providing resources."


Create: These objectives encourage producing new or original work.

  • Example 1: "Volunteers will be able to design an outreach plan for community engagement."

  • Example 2: "Volunteers will be able to create a personal action plan for managing stress and maintaining emotional well-being while working on the hotline."


Using Bloom's Taxonomy to design training objectives ensures that the volunteer training program is comprehensive and addresses various levels of learning which leads to more effective skill development. By structuring objectives across these six levels, trainers can develop a well-rounded program that imparts essential skills and also fosters critical thinking and practical application in real-world situations.


By using Bloom's Taxonomy to create learning objectives, organizations can develop a clear and organized learning experience for volunteers. This approach in instructional design supports building a curriculum where volunteers can grow skills in a step-by-step way. Using Bloom’s Taxonomy as a tool for curriculum design helps volunteers start by learning simple facts and then move to using and applying skills in real-life situations. This is helpful in volunteer management because it guides volunteers to understand their roles and practice important skills. For organizations thinking about how to design a volunteer orientation, Bloom’s Taxonomy offers strategies for curriculum design that are simple to follow. 


  • For example, the "Remember" level can help volunteers memorize important details like hotline procedures or core values. 

  • Moving to higher levels like "Apply" or "Analyze" helps them practice responding to crisis calls or understanding caller needs. 


With a training program built on these steps, volunteers can be ready to make careful decisions and provide good support. A training plan using Bloom’s Taxonomy can help create a strong, confident team of volunteers who are well-prepared for their roles and able to assist others in meaningful ways.



Additional Resources Related to Bloom’s Taxonomy: 

Bloom, B. S. (Ed.). (1956). Taxonomy of educational objectives: The classification of educational goals. Handbook I: Cognitive domain. David McKay.

Krathwohl, D. R. (2002). A revision of Bloom's Taxonomy: An overview. Theory into Practice, 41(4), 212-218.

Sousa, D. A. (2016). How the brain learns (5th ed.). Corwin. (Contains a chapter on Bloom's Taxonomy and its application in educational settings).



Recommended Trainings:


Trauma Informed Facilitation: Incorporating TI Practices in Group Conversations & Training - This workshop will cover how to use trauma informed facilitation practices to plan, create and design. Using trauma informed principles of facilitation, we will cover the structure and format of facilitated experience, review how to create an agenda, design a facilitated experience, and how to handle disclosures, disruptions, and other facilitation challenges. This workshop is for facilitators and trainers who lead community-based conversations with adults where difficult topics may arise or in-depth discussions may occur.


Train the Trainers Workshop: Design, Engage and Equity - In this workshop, we discuss how to lead engaging small group exercises and practice methods for managing participants. We cover adult learning theory and practices, ways to make mandatory training fun, engaged learning, how to design for equity, how to support participants and building your trainer toolkit. 


Instructional & Curriculum Design: Theory, Frameworks, Techniques & the "How To" of Implementation - This workshop will gives step-by-step approach to instructional design. We will cover:  ADDIE model of instructional design, Universal Design for Learning, Bloom’s Taxonomy, Andragogy, scaffolding, instructional strategies for different learners, needs analysis to determine a course of action for learners and materials to support participants.  


This interactive series will provide strategies for developing structured orientation programs, employee training plans, and onboarding processes that ensure a smooth transition into new roles from program manager, fundraising staff or leadership. You’ll learn how to design seamless orientation, role-specific training and an onboarding roadmap to support staff throughout the first 90 days. We'll cover best practices for creating orientation materials, customizing training for different positions, and setting up effective feedback loops to measure success. Whether you're hiring 1 or 50 employees or building your onboarding program from scratch or improving an existing one, this workshop will give you the tools to streamline the process and make a lasting impact.



Use code friend10 when registering to get $10 off!


 

Be sure to follow us for more updates on Twitter, Facebook, and LinkedIn!

22 views
bottom of page