Effective Staff Supervision: How to be a Better Supervisor

Management Theories & Strategies

• Understand management theories and strategies to develop a team that is focused, engaged and productive.

Performance Management 

• Understand the purpose of performance management, how to conduct a performance review and review a template for an employee development plan

• Understand how to identify what individual staff need around various aspects of their jobs and their particular challenges

Roles of a Supervisor

• Review and reflect on all the duties of a manager or supervisor regardless of what is on your actual job description

Operational Systems to Manage Employees

• Understand how the use of systems can help you track employee performance including manage by task, workload management and project management systems

• Review how to use various systems and procedures to train, supervise and support employees to be successful in their roles

Communication Styles

• Understand effective communication styles to use for supervising employees

• Analyze how to use communication to motivate employees in virtual, hybrid or in-person workplaces

Setting Expectations and Goal Setting: 

• Understand how to set expectations for staff and how goals and expectations align with employees' job descriptions and the organization's overall mission and vision 

• Analyze sample goal setting frameworks to motivate employees to achieve their goals

• Understand the importance of adapting a supervisory approach and communication style to support of staff and your team

Supervision Using an Equity Lens: 

• Analyze sample hiring policies, internal policies for employees, performance review structure and workplace interactions using an equity lens