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Effective Volunteer Management: Recruitment, Training, Retention, Committees & Manage Difficult Volunteers

9/4/2024, 9/11/2024

11:00 am - 1:00 pm PT | 2:00 pm - 4:00 pm ET


Nonprofits rely on volunteers to fulfill their mission, programs and services and some organizations rely solely on volunteers to do the work of their organization. Recruiting, training and managing volunteers take planning and strategy. The past few years have changed the way that individuals give their time, and it is important that nonprofits adapt to best practices for recruitment, retention, training and building a leadership pipeline of volunteers. How do you recruit volunteers? How do you replicate the successes that you have had in the past to build your programs and eliminate the challenges that have hampered your volunteer programs? Managing volunteers comes with its own unique challenges because volunteers are people with their own needs while simultaneously giving their time for free to a cause. In this workshop, we will dive into strategies to mitigate challenges in dealing with volunteers. We define volunteers as anyone who gives their time for free to support organization’s programs, services and mission. The content in this workshop is applicable to one time volunteers, recurring volunteers, leadership committees, chapter based organizations, affinity groups, alumni groups and more.

Who Should Attend?

Individuals and organizations that manage volunteers

What The Training Will Cover

Volunteer Recruitment

  • Review the latest trends, best practices and research in volunteer recruitment for one-time, recurring  and committee based volunteers to ensure that your organization can implement practical strategies to recruit more volunteers

Training Volunteers

  • Analyze different ways to train volunteers to align with staff capacity, organizational needs and the individual desires of volunteers who may or may not want to attend a training even if it required or mandatory

Volunteer Retention

  • Understand best practices, trends and strategies to implement for volunteer retention strategies so you can maintain the level of volunteer support you need after volunteers have been trained.

Structures for Organizing & Leading Volunteers

  • Analyze different structures of volunteer programs that you can develop and build for your volunteer program to make sure your organization is effective in having volunteer support and maximizing efficiency based on your organizational needs and programs.

Building a Leadership Pipeline

  • Review how to structure and develop a leadership pipeline so you can retain the volunteers that work for your organization and retire the volunteers that have given of their time but may no longer be the best match

Challenging Situations

  • Discuss a variety of challenging situations that may occur with volunteers and determine the best protocols to utilize to mitigate the issues, utilize in the moment or in some cases implement after the issues occur

Volunteer Protocols

  • Review samples and templates of volunteer handbooks and guidebooks that you can use to update your own internal guidelines.


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Additional Information

Effective Volunteer Management: Volunteer Recruitment, Training, Retention, Leadership Structures & Managing Difficult Issues in the Moment is capped at 30 attendees. This is an interactive workshop and must be restricted due to online training capacity. Each workshop session is live. Registrants receive slides & handouts. It is expected participants will be able to be on camera and able to unmute for some portions of the training to participate in discussions. Full recordings are not provided. This training must be done sequentially. If you miss a session, please reach out to

Looking to register 3+ people? Email us at to receive $5 off per registration!

Please Note: 

We do not offer any other discounts for this training other than the member rate. Upon registration, you will receive a link to participate in the training. Please check your inbox or spam folder.


This training is led by Dr. Leah Weiner who has a doctorate in education and psychology from Pepperdine University. Leah Weiner is the Founder and CEO of the Nonprofit Learning Lab. Leah’s approach to training focuses on making sure that the information provided helps participants solve a problem or create a solution related to their professional work.



1 hour of training = 1 credit hour



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