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Navigating Donor Silence: When Meeting Requests Go Unanswered

July 22, 2024

9:00 am - 10:00 am PT | 12:00 pm - 1:00 pm ET

WORKSHOP DESCRIPTION

What happens when a donor doesn’t respond to your meeting request? Whether your request is to take them to coffee, to offer a tour, or to request a gift — donor silence can be disheartening, but it's not the end of the road or the relationship. Join us for an workshop designed to equip fundraising professionals with strategies to navigate and engage with unresponsive donors effectively. We'll explore respectful and tactful ways to inquire again when initial meeting requests go unanswered, and effective ways to move forward with your individual fundraising program.

Who Should Attend?

Professionals involved in fundraising

What The Training Will Cover

  • Strengthen insights into understanding donor behavior and reasons for silence

  • Learn strategies for crafting compelling follow-up messages

  • Understand skills to balance persistence while respecting donor boundaries

  • Gain insight in techniques for personalizing meeting requests to enhance engagement

  • Learn how to acknowledge unresponsive donors and move forward

REGISTRATION TYPE & FEE

Premier Members

FREE

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Members 

$25

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Non-Members

$50

Additional Information

All workshops are live & recorded. Registrants receive slides & recordings. It is best to attend live. If you miss the workshop, you can watch the recordings and reach out to the instructor with any questions.

Looking to register 3+ people? Email us at program@nonprofitlearninglab.org to receive $5 off per registration!

Please Note: 

We do not offer any other discounts for this training other than the member rate. Upon registration, you will receive a link to participate in the training. Please check your inbox or spam folder.

ABOUT THE TRAINER

Frances Roen is a Georgia girl at heart, and has been graciously adopted by beautiful, snowy Minnesota. She is a forty-something daughter, friend, mom, wife, and entrepreneur, and is always on the look-out for a perfectly fried piece of chicken.
Frances is a Certified Fundraising Executive (CFRE) with nearly 20 years of experience fundraising and has raised over $200M for nonprofits. She has held fundraising positions at The Bakken Museum, Augustana Care Corporation, and YouthLink and consulted with dozens of nonprofits clients across the globe. In these roles she has been responsible for all aspects of fundraising including comprehensive campaigns, major and planned gifts, annual funds, events, communications, corporate partnerships and volunteers.
In 2019, Frances founded Fundraising Sol in an effort to help nonprofit professionals recover from the pervasive burnout and exhaustion that exists in the nonprofit sector, and reclaim (or learn for the first time) the power of healthy fundraising. Fundraising Sol provides interim development services, campaign counsel, and fundraising mentoring and strategy that promotes the wellness of individual, team, and service.
When Frances isn’t fundraising, she can be found running—very, very slowly—around one of the amazing lakes in the Twin Cities or planning her family’s next adventure.

WE OFFER CFRE & CAE CREDITS

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1 hour of training = 1 credit hour

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